Privacy Policy
Effective: 1st Nov 2025·Last updated: 1st Nov 2025
Effective Date: 1st Nov 2025
Last Updated: 1st Nov 2025
This Privacy Policy explains how LotPilot Inc ("LotPilot," "we," "our," or "us") collects, uses, and protects your personal information when you use our website, products, or services (collectively, the "Services"). LotPilot Inc is a Delaware corporation with its principal place of business in the United States. By using our Services, you agree to this Privacy Policy.
1. Information We Collect
When you use our Services, create an account, or contact us, we may collect:
- Full name, email address, phone number, and business details
- Payment and billing information (processed securely by third-party providers)
- Account credentials and communication preferences
- Any other information you voluntarily submit
B. Automatically Collected Information
When you visit our website or use our platform, we automatically collect:
- Device and browser information
- IP address and general location
- Usage data (pages viewed, actions taken, timestamps)
- Cookies and tracking technologies
C. Information from Third Parties
We may receive business data or contact details from:
- Dealer management systems (DMS) or CRM integrations
- Lead sources, ad platforms, or API partners
- Publicly available sources
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services
- Post and manage your inventory (for dealership users)
- Communicate with you about your account or inquiries
- Send marketing communications (you may opt out anytime)
- Detect, prevent, and address technical issues or fraud
- Comply with applicable laws and regulations
We never sell personal information to third parties.
3. How We Share Information
We may share information with:
- Service Providers (e.g., hosting, analytics, SMS, and payment partners)
- Business Partners who assist in providing our Services
- Legal Authorities when required by law or to protect our rights
- Corporate Transfers in case of a merger, sale, or acquisition
All partners are required to handle your data securely and only for permitted purposes.
4. Cookies and Tracking
We use cookies, pixels, and similar technologies to:
- Analyze site traffic and performance
- Remember preferences and login sessions
- Personalize user experiences and marketing
You can control cookie preferences through your browser settings.
5. Data Retention
We retain personal data for as long as necessary to:
- Provide our Services
- Fulfill legal or accounting obligations
- Resolve disputes and enforce agreements
After that, data is securely deleted or anonymized.
6. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, disclosure, or alteration. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights (U.S. Residents)
Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the right to:
- Access, correct, or delete your personal information
- Opt out of data sharing or marketing communications
- Request a copy of the data we hold about you
You can exercise these rights by contacting us at [email protected].
8. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn we've collected such data, we'll delete it immediately.
9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
10. International Users
Our Services are operated in the United States. If you access them from outside the U.S., your data may be transferred to and processed in the U.S. under applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted with a new "Last Updated" date. Continued use of our Services constitutes your acceptance of any updates.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
LotPilot Inc
A Delaware Corporation
Email: [email protected]
Website: https://www.lotpilot.com